Qodra AI is an agentic AI company in Amman, Jordan. We design and build AI agents that complete multi-step business tasks inside your systems, and we govern them so your organization stays in control.
An AI agent is software that uses a large language model to plan and carry out a goal, calling tools such as your CRM, ERP, databases or email, instead of only answering questions. Agents can triage requests, prepare documents, update records and hand off to people when judgment is needed.
Most organizations are experimenting with agents; far fewer have scaled them to production, mainly because of governance. Qodra AI builds agents with three non-negotiables: scoped permissions for every agent, a complete audit log of every action, and human approval points for anything consequential.
Answer, resolve and route customer requests across web chat, WhatsApp and phone, in Arabic and English.
Handle intake, data entry, reconciliation and follow-ups across ERP, CRM and ticketing systems.
Search policies, contracts and internal documents and answer with citations to the source.
Phone agents that take calls, capture orders or bookings and pass complex cases to your team.
Coordinated agents for longer processes, with an orchestrator and clear hand-offs.
Permission models, red-teaming, monitoring and rollback so agents pass security and compliance review.
Each agent gets only the tools and data it needs, enforced in code, not in the prompt.
Every decision and action is logged and reviewable by your team.
People approve high-impact actions and handle exceptions; the agent handles the routine.
Agents ship with success metrics agreed up front: resolution rate, time saved and error rate.
Identify the task, the systems it touches and where human judgment is required.
Define permissions, approval points and escalation rules.
Connect the agent to your tools and test against real cases.
Go live in stages with monitoring, review and continuous tuning.
It is a company that designs and builds AI agents: software that uses language models to plan and execute tasks through your business systems. Qodra AI is an AI agent development company based in Amman, Jordan, serving the Middle East and GCC.
A chatbot mainly answers questions. An AI agent can also take actions, such as creating a ticket, updating a record or sending a document, under defined permissions and with an audit trail.
They can be, when they are governed: least-privilege permissions, full logging, human approval for consequential actions, and testing before go-live. This governance model is built into every Qodra AI agent.
Yes. Qodra AI agents work in Arabic, including Jordanian and Gulf dialects, and in English.
A focused first agent for one well-defined process typically reaches a pilot in weeks, not months. Timelines depend on the systems it must integrate with and the approvals required.
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